PRIVACY

Privacy Policy

Effective date: May 20, 2026

Who we are

Shuttles Pro LLC ("Shuttles Pro," "we," "us," or "our") is a student transportation company based in South Florida. This Privacy Policy explains how we handle information collected through our website at shuttlespro.com.

If you have any questions about this policy, you can reach us at contacts@shuttlespro.com.

Information we collect

We only collect the information you choose to give us through our contact form. When you submit that form, we receive:

  • Your full name
  • Your email address
  • Your phone number
  • Your inquiry type (for example, school district, potential driver, parent, or other)
  • The message you write to us

We do not require you to create an account, and we do not ask for sensitive documents through this website. When you visit any website, the services that help deliver it (described below) may automatically log basic technical information such as your IP address and browser type. We do not use this information to track or profile you.

How we use your information

We use the information you submit only to:

  • Respond to your inquiry and follow up with you
  • Discuss and provide student transportation services to school districts and families
  • Evaluate and follow up with people interested in driving for us
  • Keep records of our communications for legitimate business purposes

We do not sell or rent your personal information, and we do not use it for advertising.

Third-party services we use

Our website relies on a small number of trusted third-party services. Each has its own privacy practices:

When your browser loads fonts or icons, these providers may receive your IP address as part of normal web delivery. We do not use any analytics, advertising, retargeting, session-recording, or social media tracking tools on this website.

Cookies and tracking

This website does not set its own cookies. We use a small amount of temporary browser storage (called "session storage") for one purpose only: to briefly limit how often the contact form can be submitted, which helps prevent spam. That information stays in your browser, is never sent to us, and is cleared when you close the tab.

We do not use tracking cookies, advertising pixels, or analytics tools. The third-party providers listed above may set their own cookies or log technical data when their servers deliver content to your browser.

Data retention

Contact form submissions are delivered to a shared team inbox monitored by Shuttles Pro staff. We keep these messages for as long as needed to respond to your inquiry and to maintain reasonable business records, after which they may be deleted. You can ask us to delete your submission at any time using the contact details below.

Children's privacy

This website is intended for adults — parents and guardians, school district staff, administrators, and prospective drivers. It is not directed to children.

In keeping with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us information through this site, please contact us and we will delete it promptly.

Any information about students that we handle in the course of providing transportation is received from school districts and families under our service agreements with them — not collected from children through this website.

Your rights

Depending on where you live, including under Florida law and the California Consumer Privacy Act (CCPA), you may have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct or delete that information
  • Opt out of the sale of your personal information — though, as noted above, we do not sell it

To exercise any of these rights, email us at contacts@shuttlespro.com. We will respond within a reasonable timeframe and may need to verify your identity before acting on your request.

How to contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.